Privacy Policy

1. Defined Terms

For purposes of this Privacy Policy:

• "Account" means a registered user account created to access the Services.
• "Personal Information" has the meaning provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA").
• "Services" means Marbella Company's websites, applications, software, content, tools, and related offerings.
• "User," "you," or "your" means any individual or entity accessing or using the Services.
• "Service Provider" means a third party that processes information on our behalf.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• Name
• Email address
• Telephone number
• Business name
• Mailing address
• Billing information
• Account credentials
• Communications submitted through forms, chat, email, or support channels

B. Information Collected Automatically

When you access the Services, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Referring URLs
• Pages visited
• Date and time of access
• User interactions and usage analytics

C. Information from Third Parties

We may receive information from:

• Marketing partners
• Analytics providers
• CRM providers
• Social media platforms
• Payment processors
• Other authorized third-party integrations

3. How We Use Information

We may use collected information to:

• Provide and maintain the Services
• Create and manage accounts
• Process transactions
• Respond to inquiries and support requests
• Deliver requested services
• Improve functionality and performance
• Conduct analytics and research
• Personalize user experiences
• Send administrative notices
• Send marketing communications where permitted by law
• Detect fraud, abuse, and security incidents
• Comply with legal obligations

4. Cookies and Tracking Technologies

We may use:

• Cookies
• Pixels
• Web beacons
• Analytics technologies
• Session tracking tools

These technologies help us understand usage patterns, improve performance, and support marketing efforts. Users may modify browser settings to limit certain tracking technologies; however, portions of the Services may not function properly.

5. Disclosure of Information

We may disclose information to:

Service Providers

Third-party vendors assisting with:

• Hosting
• Analytics
• Customer support
• Payment processing
• Marketing
• Security monitoring

Business Transfers

Information may be transferred as part of:

• Merger
• Acquisition
• Asset sale
• Corporate restructuring

Legal Compliance

We may disclose information when necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Enforce contractual rights
• Protect safety and security
• Investigate fraud or misconduct

6. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (California Civil Code §1798.100 et seq.), as amended by the California Privacy Rights Act.

Subject to verification and applicable exceptions, California residents may have the right to:

• Know what Personal Information is collected
• Request access to Personal Information
• Request correction of inaccurate Personal Information
• Request deletion of Personal Information
• Limit use of sensitive Personal Information where applicable
• Opt out of certain data-sharing activities
• Receive information regarding disclosures to third parties
• Be free from unlawful discrimination for exercising privacy rights

To exercise applicable rights, contact us using the information provided below.

7. Data Retention

We retain information only as long as reasonably necessary to:

• Provide Services
• Fulfill contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with legal requirements

Retention periods may vary depending on the nature of the information and applicable legal obligations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage can be guaranteed to be completely secure.

9. Children's Privacy

The Services are not directed toward children under thirteen (13) years of age. We do not knowingly collect Personal Information from children under 13 without appropriate legal authorization.

If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

10. Third-Party Websites

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third parties. Users should review the privacy policies of those third parties independently.

11. International Users

The Services are operated from the United States. By accessing the Services, you acknowledge that information may be processed and stored within the United States and subject to applicable U.S. laws.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting the revised version. Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, including applicable provisions of the California Consumer Privacy Act (California Civil Code §1798.100 et seq.), without regard to conflict-of-law principles.

14. Contact Information